Privacy policy

CHAPTER I. BASIC CONCEPTS

  1. Tolle logistic, UAB service (hereinafter – the Company), Company code – 306948965, registered address – Chemijos g. 15, Kaunas, phone +370 655 95656, e-mail info@tolle-logistik.com;
    2. tolle-logistik.com – electronic website located at www.tolle-logistik.com;
    3. Browser – a program for displaying web pages (web pages) on the web or on a personal computer;
    4.         Personal data means any information relating to a natural person, i.e. a data subject, whose identity is known or can be identified, directly or indirectly, by reference to data such as a personal identification number, one or more factors specific to the physical, physiological, psychological, economic, cultural or social characteristics of the person;
    5.         Privacy Policy and Cookie Policy (hereinafter referred to as the “Privacy Policy”) – a document which sets out the basic rules for the collection, collection, processing and storage of personal data when using the www.tolle-logistik.com website;
    6.         IP address – a unique number assigned to each computer connected to the Internet, known as an Internet Protocol (IP) address, by which a person can be identified;
    7.         Cookies – data analysis management tools;

CHAPTER II. GENERAL PROVISIONS

  1. The Company’s Privacy Policy provides the basic rules for the collection, storage and processing of personal data when a User uses the www.tolle-logistik.com online environment;
    9. The Privacy Policy has been prepared taking into account the use of cookies on the www.tolle-logistik.com website;
    10.       The online portal – www.tolle-logistik.com allows you to make a request via the contact form;
    11.       The Privacy Policy is designed to protect and defend the personal data of www.tolle-logistik.com Users against unauthorized use;
    12.       The purpose of the Privacy Policy is to regulate the processing of Users’ personal data on the Company’s online portal www.tolle-logistik.com, ensuring compliance with and implementation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, of the Law of the Republic of Lithuania on the Legal Protection of Personal Data, and of other related legal acts;

CHAPTER III. PROCEDURES FOR THE STORAGE AND USE OF PERSONAL DATA

  1. The Company receives the data from the data subject by means of a request on the contact form and by e-mail to info@tolle-logistik.com;
    o User name;
    o Email address;
    o Subject of the e-mail message;
    o Telephone number;
    o Content of the electronic message (text);
    14. The data provided above shall be stored for a maximum period of 12 months from the date of submission of the data in the form of an electronic request;
    15.       The Company undertakes not to disclose the User’s personal data to third parties, except in the following cases:
    – If the User’s consent to the disclosure of personal data exists;
    – If the Company’s partners in connection with the services ordered by the User require information for the proper performance of the services;
    – The Company may also transfer the User’s personal data to third parties who act as data processors on behalf of the Company. Personal data may only be provided to data processors with whom the Company has signed relevant agreements or cooperation agreements containing provisions on the transfer of personal data;
    – In all other cases, the User’s personal data may only be disclosed to third parties in accordance with the procedure provided for by the legislation of the Republic of Lithuania. The Company may transfer the personal data of the data subject to governmental or law enforcement authorities upon their request;
    16.       The Company shall use the User’s personal data in order to:
    – Ensure that the content of www.tolle-logistik.com is presented in the most efficient and user-friendly way;
    – Provide Users with information, services which Users request or which may be of interest to Users, provided that Users have given their consent to be informed for this purpose;
    17.       The Company’s website may collect certain information about the User’s visit, such as:
    – The Internet Protocol (IP) address of the Internet protocol used by the User to access the Internet;
    – The date and time of the User’s visit to the Company’s website;
    – Other web pages that the User visits while on the Company’s website;
    – Browser used;
    – Information about the User’s computer operating system;
    – Mobile application versions;
    – Language settings;
    – If the User uses a mobile device, data may also be collected to determine the type of mobile device, the device settings, as well as the geographic coordinates (longitude and latitude);

CHAPTER IV. COOKIES AND THEIR USE

  1. The Company uses cookies on the website www.tolle-logistik.com as data analysis management tools to identify individuals. In this way, the Company can provide a more complete service and a more enjoyable experience for individuals browsing the website;
    19. Cookies are small amounts of data that a website places on a data subject’s computer. Web pages do not have memory. If the data subject browses different web pages, the data subject will not be recognised as the same user. Cookies allow a website to recognise the data subject’s browser. The main purpose of cookies is to remember the data subject’s preferences, such as the preferred language of a web page. Cookies also help to recognise the data subject when he or she returns to the same web page. They help to personalise the web page. Cookies cannot be used to run programs or transfer viruses to your computer. Cookies are addressed only to the data subject and can only be read by the web server of the domain that sent the cookie to the data subject. One of the main purposes of cookies is to provide a convenience function to save the User’s time (e.g. if the Data Subject uses a website for personal use or browses a web page, cookies will help the website remember specific information when visited at a later date);
    20.       When the Data Subject accesses the Company’s electronic portal, a message informing about the use of cookies is automatically activated. The data subject may accept the use of cookies and continue browsing the website;
    21.       There are different types of cookies and different ways of using them. Cookies can be categorised according to their purpose, their longevity and their location on the website. The processing of data by means of cookies does not enable the user to be identified directly or indirectly;
    22.       The following types of cookies are used on the Company’s website www.tolle-logistik.com:

o Technical (essential) cookies. The Company strives to provide visitors to the Company’s website with an advanced and easy-to-use website that automatically adapts to their preferences and needs. To achieve this, the Company uses technical cookies that allow the website to be seen and to enable it to function correctly;

o Analytical cookies. This type of cookie is used by the Company to understand how the Company’s website is used by its stakeholders, to discover the weaknesses and strengths of the website, to optimize and improve the performance of the website, and to continue to implement innovative solutions. The data collected includes the pages viewed by the data subject, the type of platform used by the data subject, date and time information, the number of clicks, mouse movements and browsing activity. For more information about the cookies used by www.tolle-logistik.com:

– PHPSESSID – required, valid until the end of the session. Standard cookie, used to create a User session (mandatory);
– _ga – analytical, validity: 2 years. Statistical cookie, identifies the purpose of the User’s visit (optional);
– _gat – analytical, validity: 1 minute. Statistical cookie, used to manage queries (optional);
– _gid – analytical, validity: 24 hours. Statistical cookie to distinguish Users (optional);

  1. No personal data of the User is collected by means of cookies;
    24. No information is provided to any third party during the recording of necessary cookies;

CHAPTER V. RIGHTS OF DATA SUBJECTS

  1. The user has the following basic rights on the www.tolle-logistik.com website:
    o To know about the processing of his/her personal data;
    o To know about his/her personal data and how they are processed;
    o Request the rectification or destruction of the User’s personal data held by the Company;
    o To object to the processing of the User’s personal data;
    o Also have the right to lodge a complaint regarding improper or unlawful processing of personal data with the State Data Protection Inspectorate – registered office address L. Sapiegos g. 17, 10312 Vilnius, www.vdai.lrv.lt;
    o The User has the right to access the User’s personal data processed on the www.tolle-logistik.com website and to obtain information from what sources and which User’s personal data have been collected, for what purpose they are processed and to whom they are provided, by submitting a request in writing (together with a document confirming the User’s identity). The Company, upon receipt of the User’s request, shall provide the requested data or indicate the reasons for refusing such request in the same form in which the User has requested it or the User has agreed to receive information about the data in another manner proposed by the Company, no later than within 30 calendar days from the date of receipt of the request;
    o The User may submit a request for access to, correction or deletion of personal data collected in respect of him/her by the Company by e-mail – info@tolle-logistik.com;

CHAPTER VI. FINAL PROVISIONS

  1. The Privacy Policy is available at www.tolle-logistik.com and can be printed at any time. Users will always be informed of any future changes and/or additions to the Privacy Policy by posting the new Privacy Policy information on www.tolle-logistik.com;
    27. The Company is not responsible for communication failures that prevent Users of the Company’s website and other persons from accessing the website or using the services;
    28.       The Company cannot guarantee that the functioning of the Company’s web portal will be uninterrupted or error-free, or that the Company’s web portal will be fully protected against viruses or other harmful components;
    29.       Users’ questions, comments and requests regarding the Privacy Policy should be addressed to info@tolle-logistik.com
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